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    Citizen Charter

    Kendriya Vidyalaya Sangathan

    An autonomous organization under the Ministry of Education, Government of India
    18, Institutional Area, Shaheed Jeet Singh Marg,
    New Delhi-110016

    Preface

    Kendriya Vidyalaya Sangathan (KVS) is an autonomous organization under the Ministry of Education, Govt. of India.

    The headquarters of KVS is located at 18, Institutional Area Shaheed Jeet Singh Marg, New Delhi- 110016 (Phone No-011- 26858570(Board), Fax-011-26514179, Email- kvssao@nic.in). There are 1254 Kendriya Vidyalayas (including 3 abroad) are administered through 25 Regional Offices. Each Kendriya Vidyalaya has its own Vidyalaya Management Committee which is headed by a senior officer from Defence/Civil sector or an educationist.
    All Kendriya Vidyalayas are affiliated to the Central Board of Secondary Education (CBSE), Delhi. 05 Zonal Institutes of Education and Training cater to the training and development needs of the staff.

    The policies for Kendriya Vidyalaya Sangathan are formulated through the Board of Governors headed by the Hon’ble Education Minister, Government of India.

    The Commissioner, Kendriya Vidyalaya Sangathan, is the executive head of the organization.

    Vision

    KVS believes in imparting knowledge/values and nurturing talent, enthusiasm and creativity of its students for seeking excellence through high-quality educational endeavours.

    Our Mission

    KVS has a fourfold mission viz:‐

    1. To cater to the educational needs of children of transferable Central Government employees, including defence and paramilitary personnel and other floating population by providing a common programme of education.
    2. To pursue excellence and set the pace in the field of school education.
    3. To initiate and promote experimentations and innovations in education in collaboration with other bodies like CBSE, NCERT, etc.
    4. To develop the spirit of national integration and create a sense of “lndianness” among children.

    Stakeholders

    • Teachers
    • Students
    • Parents
    • Sponsoring Agencies
    • Officials of KVS

    Services Provided

    KVS is providing following services to its stake holders:

    Sl No. Services Responsible Person (Designation) E‐mail Phone No.
    1

    Admission

    • Admissions as per laid down policies.
    • Priority is given to the wards of transferable Central Government employees
    • Reservations in fresh admissions are provided as per Admission Guidelines.
    Dr. P. Devakumar, Joint Commissioner (Academics) jcacadkvs[at]gov[dot]com 011-26528351
    2 Transfer of Students from one KV to another KV and issue of transfer certificate
    Admission of the student studying in a KV on transfer of the parent is allowed anytime during the session in another KV. Transfer certificate (T.C.) is issued on the request of parent in the prescribed withdrawal form stating clearly details of the child and reason for taking T.C. The T.C. is issued within 3‐7 working days after submission of withdrawal form. Delay beyond 07 days can be brought to the notice of the Deputy Commissioner of the concerned region.

    Sh. Binod Kumar Behera, Deputy Commissioner (Acad.)

    Sh. L.B. Sharma, Assistant Commissioner (Acad)

    dcacad02kvshq[at]gov[dot]com 011‐26521841
    3 Examination
    KVS has a system of comprehensive assessment of students at school level, as per the guidelines of NCERT/CBSE except classes X & XII.
    CBSE Delhi conducts examination for classes X & XII.
    4 Sports & Games:
    In order to achieve all round development of the child’s personality, Kendriya Vidyalaya
    Sangathan gives equal importance to Sports & Games, Physical Fitness & Health Education, Yoga and growth of each student. Apart from simple exercises during morning assembly and games periods, every child is encouraged and given opportunity to
    participate and play in various Games & Sports / Yoga activities of choice.
    All students are divided into seven age groups to compete in Individual Sports events, while competing in team games, they are divided into four houses.
    Inter House competitions at Vidyalaya level are conducted in December, then KVS Regional level Meet / Tournament
    in the month of March followed by KVS National Sports Meet in the month of May to July every year. KVS takes part as state/unit in the National School Games organised by School Games Federation of India as per their calendar.
    5 Co‐Scholastic activities in Kendriya Vidyalaya
    KVS undertakes various co‐scholastic activities in the Vidyalayas in the areas of Health and Physical Education, Visual and Performing Art, Work Experience etc. All Kendriya Vidyalayas also have good Library facilities for
    their students.

    Sh. Manoj Kumar Pandey

    Assistant  Commissioner (Sports & EDP)

    acedpkvs[at]gmaildot]com 011‐26523069
    6 Parent‐Teacher Association (PTA)
    In order to promote proper understanding and co‐operation between parents and teachers for overall betterment of the students, every Kendriya Vidyalaya has a Parent‐Teacher Association (PTA).
    Deputy Commissioner of the concerned Region dcacad02kvshq[at]gov[dot]com 011‐26521841
    7 Vidyalaya Management Committee (VMC)
    Every KV has a Vidyalaya Management Committee which meets whenever
    required by its Chairman. It should meet at least three times in a year ordinarily in the school premises. These meetings should be in the 1st week of August, 1st week of December and 1st week of February.
    Deputy Commissioner of the concerned Region jcfinkvs-mhrd[at]gov[dot]in
    8

    Disbursement of Pay & Allowances

    The salary of employees of KVS pan India is disbursed on the last working of the month directly to their respective saving bank account, subject to the availability of fund.

    Pension and Pensionary Benefits‐Citizen Charter
    The employees of Kendriya Vidyalaya Sangathan are issued Pension Payment Order and paid Pensionary Benefits on the last working day of the month of retirement subject to the availability of funds.

    Final payment of Provident fund & EWS

    The employees of Kendriya Vidyalaya Sangathan are paid Final payment of Provident Fund & EWS on the last working day of the month.

    Sh. Sanjay Kumar, Deputy Commissioner (Fin.) dcfinancekvs[at]gov[dot]com 011‐26523070
    9 Fee structure
    Tuition Fee/Vidyalaya Vikas Nidhi/Computer Fund are being collected in advance from eligible students on quarterly basis i.e. April to June, July to September, October to December and January to March. Fee can be deposited up to 15th of April, July, October and January without late fees. Union Bank of India extends its services for fee collection.
    The monthly rate of fee charged in different classes is available on KVS Website www.kvsangathan.nic.in
    10 Teachers Training
    Kendriya Vidyalaya Sangathan aims to professionally strengthen its teachers and staff through continuous and comprehensive capacity-building programs. These programs are designed to equip teachers and other staff members with the knowledge, skills, and attitudes necessary for their professional development within KVS. The ultimate goal is to enhance their contribution to the growth and development of the students entrusted to their care and to enable them to incorporate pedagogical transformations in alignment with the NEP 2020.

    KVS offers a three-week in-service training to its subject teachers at least once in every five years, divided into two spells during the months of May/June and December / January. For miscellaneous categories of teachers, in-service courses are conducted in a single spell. Orientation courses for the course directors, associate directors, and resource persons of in-service courses are held in May/June every year.

     

    Ms. Chandana Mandal, Joint Commissioner (Training)

     

    Dr. Ritu Pallavi Assistant Commissioner (Trg.)

    jctraining[dot]kvs[at]gmail[dot]com

     

     

     

     

    actrgkvshq[at]gmail[dot]com

    011‐26965154

     

     

     

    011‐26523069

    11 NCC / PM SHRI SCHOOLS AND SCOUT & GUIDES ACTIVITIES.
    12

    Works:

    • Average cost of type ‘A’(02 section) school building, 09 unit staff quarter, boundary wall, MP Hall and site. development works
    • Completion time required for ‐ construction of school building after issue of Administrative Approval & Expenditure Sanction (AA&ES).
    Sh. A. K. Aggarwal Executive Engineer workskvs[at]gov[dot]com 011‐26561153

    Grievance Redressal Mechanism

    The Grievance Redressal Mechanism has been set up in KVS constituting a Grievance Cell at each Regional Office as also at the Headquarter of the KVS, and has been functional with a Regional Grievance Officer in place in each of the Regional Offices and a Central Grievance Officer at KVS (HQ) for monitoring the redressal of grievances.

    The grievances of the employees of KVS are being redressed in KVS also through CPGRAMS portal and Shikayat Nivaran Divas, organised in each Regional Office every Second Saturday.

    Efforts are made to redress the grievance within 02 months. If disposal of a grievance petition is anticipated to take more than two months, an interim reply would invariably be sent.

    The contact details of the Central Grievance Officer is

    Joint Commissioner (Personnel)

    KVS Headquarters, 18 Institutional Area
    Shaheed Jeet Singh Marg New Delhi 110 016

    Phone No. 011‐26569100

    e-mail : jcp.kvs@gmail.com

    : jc.pers@kvs.gov.in

    Meeting hours

    On all working days, officers are available at KVS(HQ) Office and Regional Offices to meet the general public/staff for the redressal of their grievance from 4 PM to 5 PM (Monday to Friday).
    Principal ‐ One hour on working days from 11:00 am to 12:00 noon.